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- Sunday–Thursday, 10am–6pm (Cairo time)
- Cairo, Egypt
- By appointment only
Frequently asked questions
- Delivery
Orders within Cairo and Giza arrive in 1–2 business days. Delivery to other governorates takes 3–5 business days. You’ll receive a tracking link by email once your order ships.
Not at this time. We currently deliver within Egypt only, with international shipping planned for a future season.
Shipping cost is calculated at checkout based on your location. Any current delivery offers will be shown before payment.
- Returns & exchanges
Unworn items with tags attached can be returned within 14 days of delivery for a refund or exchange. Please see our Shipping & Returns page for the full policy.
Email us at care@houseofalan.com with your order number and the item you’d like to return. We’ll confirm the next steps and arrange collection.
Yes, exchanges are available subject to stock. Let us know your preferred size when you reach out and we’ll confirm availability.
- Sizing & fit
Each product page lists the model’s height and the size they’re wearing, along with a link to our full Size & Fit Guide with detailed measurements.
Fit notes are included on every product page. Where a style runs looser or more fitted than standard sizing, we call this out clearly before you buy.
- Fabric & care
Care instructions are listed on each product page and on the garment label. In general, we recommend a cold wash, no bleach, and hang drying to preserve fabric and shape.
Fabric composition is listed on every product page. Visit our Product Quality page for more on how each piece is made.
Thoughtful essentials for the considered wardrobe. Crafted in Europe, worn everywhere. Timeless over trend — since 1998.
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Thoughtful essentials for the considered wardrobe. Crafted in Europe, worn everywhere. Timeless over trend — since 1998.